IT support
Technical support works when the person answering already knows your setup. That is the whole idea.
Who this is for
Businesses without an internal IT department — or with one that needs cover for the things it never has time for.
What's included
- Day-to-day help for people who just need to get back to work
- Servers, backups and updates looked after before they become emergencies
- Email, accounts and devices set up and kept in order
- Response times agreed in writing, not implied
- Monitoring, so more often than not we call you before you call us
- A clear record of what was done and why
How we work
We start with an inventory: what you have, what is at risk, what is quietly costing you time. We fix what is urgent, put the rest on a plan you can read, and keep the invoice free of surprises.